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F . A . Q

Below are some of the questions we are regularly get asked here at Teamwear Ireland. If the answer to your question is not listed below, feel free to use the contact form below to make an enquiry.


How long does it take to receive my order?

An item with no decoration (club crest / initials / etc) will take 10 - 14 WORKING days (2-3 weeks) to process and send out.

An item with decoration such as club crest etc will take 15 - 20 WORKING days (3-4 weeks) to process, decorate and deliver.

What happens if an item is out of stock?

 

There may be occasions where an item you have ordered is out of stock with our supplier. 

In the event this happens, you will receive an email from us with the option of the item remaining on back-order with an estimated delivery date for the relevant item(s). Alternatively you will be offered a full refund on the item.

(Please ensure you enter a valid email address on the check-out page.)


I would like to return my item? Can I do that?

We do have a returns policy. For more information on whether you qualify for returns, please click here and visit our returns policy page.

I'm not sure what size I will need, is there any guidance on this?

Yes, we have size guides for some of our most popular brands available here. If you require further assistance, please get in touch.

Do you cater for other sports?

Yes, get in touch! We supply garments, bespoke or stock in a variety of sports and if we don't have yours listed, just send us a message via the contact form and we will get back to you to see if we can help.

How do I get in touch?

You can contact us in a variety of ways, all of which are shown on our Contact Us page.

Do I have to supply artwork?

We do need some form of imagery showing your club crest. If you have a DST (Embroidery) file that makes things much easier as there can be a setup charge for new crests. Otherwise if you have an Adobe Illustrator File, a Vector image or a high resolution JPEG, that will help.

 

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